What These Terms Actually Cover
When you create a t11 account, you enter into a binding agreement with us. You confirm you are of eligible age under the laws of your jurisdiction and that accessing this platform is lawful where you are located. We do not make that determination for you
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— eligibility depends on local law and your region. Your account is personal. You may not share login credentials, allow another person to operate your account, or open more than one account. If we detect duplicate accounts linked to the same identity, device, or payment method
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— including a shared bKash or Nagad wallet number — we reserve the right to suspend or close those accounts. Payments processed through bKash, Nagad, and Rocket are subject to the wallet provider's own terms alongside ours. When you initiate a deposit, the transfer instruction goes
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from your mobile wallet to the account number shown at the cashier. Withdrawals follow a verification step where your payment method and account identity are confirmed before funds move. We do not hold funds beyond what is required for that verification. We may update these terms.
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When we do, we will notify you via your registered contact method. Continued use of your account after the effective date of a change means you accept the revised terms. If you disagree, the right course is to withdraw your balance and close your account before
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the change takes effect.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.