Terms That Govern Your Account on t11
Your use of t11 is subject to the full terms posted on this site. These terms cover how your account is created, how deposits and withdrawals are processed through bKash, Nagad, and Rocket, and what happens if there is a dispute. We do not override local
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law — where Bangladeshi law restricts or prohibits online gaming activity, those rules take precedence and your eligibility to use the platform depends on your own legal position in your region. When you deposit via bKash, the transaction is processed through the bKash payment gateway and
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recorded against your t11 account wallet. The same applies to Nagad and Rocket transfers. Withdrawals go back to the wallet you used to deposit, after a standard identity check on the account. If you request a withdrawal and your account verification is incomplete, the process pauses
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until we receive the required documents — usually a copy of your national ID and a screenshot of the wallet registered to your account. We reserve the right to suspend or close accounts that breach these terms, including accounts where payment details do not match registered
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information. All disputes are handled through our support channel first; we aim to resolve account queries before any further steps are needed.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.